-- We appreciate that it is difficult for customers to return items at this time. Therefore, from 23rd April 2020, our returns policy has been temporarily extended to 90 days.
Please be aware that due to safety measures put in place to protect our staff, returns may take longer than normal to process. We thank you for your patience and understanding during this time. --
For sanitary reasons, we are unable to accept returns on earrings and piercing products.
For any other unwanted items purchased via our website, these can be returned for a size/colour exchange or full refund within 30 days of purchase. The returned item must be undamaged, re-sellable and in it's original packaging.
A pre-printed address label is included with all orders. Customers are responsible for the cost of returning items.
For full details, see our Returns Policy.